---
title: Discounts Report
description: The Discounts report is an Orders report that shows every instance of applied discounts.
---

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April 16, 2025

# Discounts Report

The **Discounts** report is an **Orders **report that shows every instance of applied discounts. **When searching for a Check ID on this report, you do not need to specify any other filters in the report such as site, service, date range, etc.**

 

**The orders reports use order data, not payment data to calculate their totals. This means that the orders reports are reflecting the dollar amount of expected revenue based on items fired from the POS. The numbers from the Orders reports will not tie to the numbers from the Sales reports if unpaid checks are left open past the trading day time**

 

The report can be exported to CSV, Excel, PDF

 

**HQ Reports**

On TRAY HQ, select the **REPORTS** tab across the top menu. From there select the **Reporting Category Selector** and from the **Orders** reports select the **Discounts** report 

 

![Screen\_Shot\_2022-04-28\_at\_4.36.59\_PM.png](https://trayhelpdesk.zendesk.com/hc/article_attachments/5916918617620/Screen_Shot_2022-04-28_at_4.36.59_PM.png)

 

**Discounts report filter options**

| **FIELD** | **DESCRIPTION** |
| --- | --- |
| **PERIOD** | Specify the time period you want to report on |
| **SITES** | Filter the report by site or group |
| **STAFF** | Filter the report by a specific staff member \- If multiple sites are selected, each value will be prefaced by the site name |
| **TYPE** | - **Summary - **Provides a high level view of how many of which discounts have been applied - **Detailed - **Breaks down specific information about where the discount was applied |
| **DISCOUNT NAME** | Filter the report by a specific discount \- If multiple sites are selected, each value will be followed by the site name |
| **STATUS** | Filters the report by product sales of products that are in the following statuses. The default options will be underlined.   - **Accepted - **The second order state after New. Products in this state have been accepted by the KDS - **Completed - **The final order state on the KDS before the "**Done**" state. For Orders reports, items in the "completed" and "done" state both appear as completed - **Failed - **Legacy status, no longer used - **Held - **Orders that have been fired on the POS but held back from being displayed on the KDS - **New - **The first order state. All orders start in new unless they are held - **No Show - **Any items that are voided/comped/discounted go into the "No Show" state, then a new order is fired in its place. - **Rejected - **Any item that has been rejected by the kitchen would fall into this state |
| **ID FILTER** | Toggle between the CheckID or Order ID **Check** **ID** - The ID of the check **Order ID** - This ID represents a group of items that were fired together to the POS. For example, a check will always have 1 check ID, but may have 2 or more ParentOrder ID's if a user went back to this check to fire additional items later on |

 

**SUMMARY**

![Screen\_Shot\_2022-04-28\_at\_5.23.51\_PM.png](https://trayhelpdesk.zendesk.com/hc/article_attachments/5917888646036/Screen_Shot_2022-04-28_at_5.23.51_PM.png)

 

**Discounts report fields (Summary)**

| **FIELD** | **DESCRIPTION** |
| --- | --- |
| **DISCOUNT NAME** | The name of the discount |
| **QUANTITY** | The number of products that were discounted |
| **DISCOUNT AMOUNT** | The total amount discounted |
| **BASE AMOUNT** | The total base amount of the products that were discounted |
| **% OF BASE** | How much was discounted as a percentage of the base amount |

 

**DETAILED**

![Screen\_Shot\_2022-04-28\_at\_5.27.25\_PM.png](https://trayhelpdesk.zendesk.com/hc/article_attachments/5917948465940/Screen_Shot_2022-04-28_at_5.27.25_PM.png)

 

**Discounts report fields (Detailed)**

| **FIELD** | **DESCRIPTION** |
| --- | --- |
| **DATE** | Date and time the product was discounted |
| **SITE** | The site where the discount was applied |
| **USED BY** | The user that was logged into the POS when the discount was applied |
| **GRANTED BY** | The user who authorized the discount |
| **TAB ID** | The Check ID |
| **ORDER ID** | The ParentOrder ID (See orders report for more info on the difference between ID's) |
| **DISCOUNT NAME** | The name of the discount that was applied |
| **AMOUNT** | The total amount that was discounted from that product |

 

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