Comps Report

The Comps report is an Orders report that lists every "Comp" action that has taken place on the POS. Comps are items that are still recorded as sold on the POS, but their price has been reduced to 0. This report can either give you a summary of comps that have taken place, or detailed info about the specific comps

The orders reports use order data, not payment data to calculate their totals. This means that the orders reports are reflecting the dollar amount of expected revenue based on items fired from the POS. The numbers from the Orders reports will not tie to the numbers from the Sales reports if unpaid checks are left open past the trading day time

This report can be exported to CSV, Excel and PDF

HQ Reports

On TRAY HQ, select the REPORTS tab across the top menu. From there select the Reporting Category Selector and from the Orders reports select the Comps report

Comps report filters

FIELD	DESCRIPTION
PERIOD	Specify the time period you want to report on
SITES	Filter the report by site or group
SERVICE	Filter the report by service for the selected sites - If multiple sites are selected, each value will be prefaced by the site name
REASONS	Filter the report by a specific reason. Custom entered reasons that are not set in HQ cannot be filtered - If multiple sites are selected, each value will be prefaced by the site name
STATUS	Filters the report by product sales of products that are in the following statuses. The default options will be underlined. Accepted - The second order state after New. Products in this state have been accepted by the KDS Completed - The final order state on the KDS before the "Done" state. For Orders reports, items in the "completed" and "done" state both appear as completed Failed - Legacy status, no longer used Held - Orders that have been fired on the POS but held back from being displayed on the KDS New - The first order state. All orders start in new unless they are held No Show - Any items that are voided/comped/discounted go into the "No Show" state, then a new order is fired in its place. Rejected - Any item that has been rejected by the kitchen would fall into this state
TYPE	Filter the report for the Summary view or a Detailed view Summary - will display a quick view of how many times a comp reason has been used Detailed - Provides expanded data about each comp instance

SUMMARY

Comps report fields (Summary)

FIELD	DESCRIPTION
REASONS	The reason that was selected or entered for the comp. If no reason was entered, this will appear as a blank
QUANTITY	The number of times that comp was used
COMP AMOUNT	The dollar amount that was comped
ACTUAL AMOUNT	Legacy field, partial comps are not possible
% OF TOTAL	Legacy field, will alway show 100% if an item was comped

DETAILED

Comps Report Fields (Detailed)

FIELD	DESCRIPTION
DATE	Date & time the comp was performed
SITE	The site where the void took place
USED BY	The user who was logged into the POS when the comp was performed
GRANTED BY	The user who authorized the comp (if the logged in user did not have the comp permissions)
TAB ID	The check ID where the product was comped
ORDER ID	The ParentOrder ID (for more information on ID's see the Orders report)
COMP REASON	The reason that was selected or entered for the comp. If no reason was entered, this will appear as a blank
COMP AMOUNT	The dollar amount that was comped
ACTUAL AMOUNT	Legacy field, partial comps are not possible