--- title: Comps Report description: "The Comps report is an Orders report that lists every \"Comp\" action that has taken place on the POS." --- [Skip to content](https://helpdesk.tray.sa/en/comps-report#main-content) - [English](https://helpdesk.tray.sa/en/comps-report) - [العربية](https://helpdesk.tray.sa/ar/تقرير-التعويضات) English Show submenu for translations ![TRAY logo - powered etc.. 4](https://helpdesk.tray.sa/hs-fs/hubfs/TRAY%20logo%20-%20powered%20etc..%204.png?width=92&height=48&name=TRAY%20logo%20-%20powered%20etc..%204.png) Open main navigation Close main navigation - - [English](https://helpdesk.tray.sa/en/comps-report) - [العربية](https://helpdesk.tray.sa/ar/تقرير-التعويضات) English Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Help Desk](https://helpdesk.tray.sa/en?hsLang=en) 2. [Reports](https://helpdesk.tray.sa/en/reports?hsLang=en) 3. [Orders Reports](https://helpdesk.tray.sa/en/reports?hsLang=en#orders-reports) April 16, 2025 # Comps Report The **Comps** report is an Orders report that lists every "Comp" action that has taken place on the POS. Comps are items that are still recorded as sold on the POS, but their price has been reduced to 0. This report can either give you a summary of comps that have taken place, or detailed info about the specific comps   **The orders reports use order data, not payment data to calculate their totals. This means that the orders reports are reflecting the dollar amount of expected revenue based on items fired from the POS. The numbers from the Orders reports will not tie to the numbers from the Sales reports if unpaid checks are left open past the trading day time**   This report can be exported to CSV, Excel and PDF   **HQ Reports**   On TRAY HQ, select the **REPORTS** tab across the top menu. From there select the **Reporting Category Selector** and from the **Orders** reports select the **Comps** report   ![Screen\_Shot\_2022-04-27\_at\_3.42.53\_PM.png](https://trayhelpdesk.zendesk.com/hc/article_attachments/5892660259860/Screen_Shot_2022-04-27_at_3.42.53_PM.png)   **Comps report filters** | **FIELD** | **DESCRIPTION** | | --- | --- | | **PERIOD** | Specify the time period you want to report on | | **SITES** | Filter the report by site or group | | **SERVICE** | Filter the report by service for the selected sites \- If multiple sites are selected, each value will be prefaced by the site name | | **REASONS** | Filter the report by a specific reason. Custom entered reasons that are not set in HQ cannot be filtered \- If multiple sites are selected, each value will be prefaced by the site name | | **STATUS** | Filters the report by product sales of products that are in the following statuses. The default options will be underlined.   - **Accepted - **The second order state after New. Products in this state have been accepted by the KDS - **Completed - **The final order state on the KDS before the "**Done**" state. For Orders reports, items in the "completed" and "done" state both appear as completed - **Failed - **Legacy status, no longer used - **Held - **Orders that have been fired on the POS but held back from being displayed on the KDS - **New - **The first order state. All orders start in new unless they are held - **No Show - **Any items that are voided/comped/discounted go into the "No Show" state, then a new order is fired in its place. - **Rejected - **Any item that has been rejected by the kitchen would fall into this state | | **TYPE** | Filter the report for the Summary view or a Detailed view - **Summary - ** will display a quick view of how many times a comp reason has been used - **Detailed - **Provides expanded data about each comp instance |   **SUMMARY**![Screen\_Shot\_2022-04-27\_at\_5.36.18\_PM.png](https://trayhelpdesk.zendesk.com/hc/article_attachments/5892946737172/Screen_Shot_2022-04-27_at_5.36.18_PM.png)   **Comps report fields (Summary)** | **FIELD** | **DESCRIPTION** | | --- | --- | | **REASONS** | The reason that was selected or entered for the comp. If no reason was entered, this will appear as a blank | | **QUANTITY** | The number of times that comp was used | | **COMP** **AMOUNT** | The dollar amount that was comped | | **ACTUAL AMOUNT** | Legacy field, partial comps are not possible | | **% OF TOTAL** | Legacy field, will alway show 100% if an item was comped |   **DETAILED** ![Screen\_Shot\_2022-04-27\_at\_5.34.53\_PM.png](https://trayhelpdesk.zendesk.com/hc/article_attachments/5892958153108/Screen_Shot_2022-04-27_at_5.34.53_PM.png) **Comps Report Fields (Detailed)** | **FIELD** | **DESCRIPTION** | | --- | --- | | **DATE** | Date & time the comp was performed | | **SITE** | The site where the void took place | | **USED BY** | The user who was logged into the POS when the comp was performed | | **GRANTED BY** | The user who authorized the comp (if the logged in user did not have the comp permissions) | | **TAB ID** | The check ID where the product was comped | | **ORDER ID** | The ParentOrder ID (for more information on ID's see the Orders report) | | **COMP REASON** | The reason that was selected or entered for the comp. If no reason was entered, this will appear as a blank | | **COMP AMOUNT** | The dollar amount that was comped | | **ACTUAL AMOUNT** | Legacy field, partial comps are not possible |   - [HQ - Sites](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#main-content) - [Menus](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#menus) - [Revenue Centers](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#revenue-centers) - [People](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#people) - [Payments](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#payments) - [Cash Management](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#cash-management) - [Discounts](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#discounts) - [Hardware](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#hardware) - [Offline Mode Functionality](https://helpdesk.tray.sa/en/offline-mode-functionality?hsLang=en#main-content) - [Offline Mode](https://helpdesk.tray.sa/en/offline-mode-functionality?hsLang=en#offline-mode) - [Getting started](https://helpdesk.tray.sa/en/getting-started?hsLang=en#main-content) - [Start Guides](https://helpdesk.tray.sa/en/getting-started?hsLang=en#start-guides) - [POS](https://helpdesk.tray.sa/en/pos?hsLang=en#main-content) - [TRAY POS](https://helpdesk.tray.sa/en/pos?hsLang=en#tray-pos) - [Reports](https://helpdesk.tray.sa/en/reports?hsLang=en#main-content) - [Sales Reports](https://helpdesk.tray.sa/en/reports?hsLang=en#sales-reports) - [Orders Reports](https://helpdesk.tray.sa/en/reports?hsLang=en#orders-reports) - [Labor Reports](https://helpdesk.tray.sa/en/reports?hsLang=en#labor-reports) - [Cash Reports](https://helpdesk.tray.sa/en/reports?hsLang=en#cash-reports) - [API Documentation](https://helpdesk.tray.sa/en/api-documentation?hsLang=en#main-content) - [5.10 API Documentation](https://helpdesk.tray.sa/en/api-documentation?hsLang=en#5-10-api-documentation) - [Release Notes](https://helpdesk.tray.sa/en/release-notes?hsLang=en#main-content) - [Release Notes](https://helpdesk.tray.sa/en/release-notes?hsLang=en#release-notes) [![TRAY logo - powered etc.. 4-2](https://helpdesk.tray.sa/hs-fs/hubfs/TRAY%20logo%20-%20powered%20etc..%204-2.png?width=92&height=48&name=TRAY%20logo%20-%20powered%20etc..%204-2.png "TRAY logo - powered etc.. 4-2")](https://tray.sa) Riyadh - Al-Sulaimania District, Eng. 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