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By Category

The By Category report is an Orders report that summarizes sales by the product category. This report differs from the Menu Mix because it shows expected tax totals for each category. This report is a useful tool if you have to pay taxes on a particular category of items.

 

The orders reports use order data, not payment data to calculate their totals. This means that the orders reports are reflecting the dollar amount of expected revenue based on items fired from the POS. The numbers from the Orders reports will not tie to the numbers from the Sales reports if unpaid checks are left open past the trading day time

 

The report can be exported to CSV, Excel, PDF

 

HQ Reports

On TRAY HQ, select the REPORTS tab across the top menu. From there select the Reporting Category Selector and from the Orders reports select the By Category report 

 

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By Category report filters

FIELD DESCRIPTION
PERIOD Specify the time period you want to report on
SITES Filter the report by site or group
GROUP BY Choose aggregate all categories regardless of revenue center or split each category by revenue center
SERVICE

Filter the report by service for the selected sites

- If multiple sites are selected, each value will be prefaced by the site name

STAFF

Filter the report by a specific staff member

- If multiple sites are selected, each value will be prefaced by the site name

STATUS

Filters the report by product sales of products that are in the following statuses. The default options will be underlined.

 

  • Accepted - The second order state after New. Products in this state have been accepted by the KDS
  • Completed - The final order state on the KDS before the "Done" state. For Orders reports, items in the "completed" and "done" state both appear as completed
  • Failed - Legacy status, no longer used
  • Held - Orders that have been fired on the POS but held back from being displayed on the KDS
  • New - The first order state. All orders start in new unless they are held
  • No Show - Any items that are voided/comped/discounted go into the "No Show" state, then a new order is fired in its place.
  • Rejected - Any item that has been rejected by the kitchen would fall into this state

 

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By Category report fields

FIELD DESCRIPTION
CATEGORY The name of the category
ITEM COUNT The quantity of products sold in that category
BASE PRICE The total base price of all products sold in that category
TAX Total tax collected for that category
ADJ Legacy field, no longer used
TOTAL The total amount collected for that category