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POS/KDS Devices

The POS/KDS Devices tab in TRAY HQ is where your list of device profiles exist. 

 

In order to log a device into the TRAY or KDS app, there must be an existing device profile in the site you are attempting to log into. You can see existing profiles, and add a new device profile on HQ in the Hardware tab under the POS/KDS Devices tab. Whether you are adding a POS, KDS, Handheld Device, Kiosk, or any other type of device this is where the profile will live.

 

Permission Requirements: View Devices, Add Devices, Edit Devices, Delete Devices

 

Hardware

Screenshot 2023-11-27 at 6.04.27 PM.png

The device list is sorted in the order by which the devices are created. From left to right you will see:

  • Status - Online/Offline
  • Name - Device Name
  • Observer - Legacy Field
  • Type - Device Type
  • Services - Legacy
  • Printers - Assigned Printers
  • Category - Assigned Categories
  • Visible - Visible/Invisible
  • Time Out - Legacy
  • Created - Date/Time the device was created
  • Last Login - Date/Time of last login to the KDS app
  • Connected As - Email which was used to sign the device in
  • Settings - Device Template that this device is assigned to
  • Versions - Last known version of the KDS/TRAY applications, respectively
  • Actions - Edit/Delete (if permitted)

Once you hit "Edit" you will see the following window

Screenshot 2023-11-27 at 5.58.53 PM.png

FIELD DESCRIPTION
Name Name of the Device
Type

Select the type of the device. Currently the device type has no impact on the device functionality.

  • POS
  • Handheld
  • Kiosk
  • Kiosk - Waiver
  • KDS
  • Expo
Service Type Legacy setting
Printer Name Select the printers associated with this device. Multiple printers can be configured per device. 

Category

Use to track the quantity of the selected category on the KDS. This will track the number of products & modifiers in this category in the New and Accepted states across all orders
Visible

Select if this device will be visible (usable)
Status

This indicates if the device is online or offline. The system will automatically mark a device as online once logged in. After 24 hours of inactivity, or if the device is logged out of the KDS app, the device will show as offline
Timeout

Legacy setting
Test Device

Indicated if this device is for testing and will not report to 3rd party API calls