---
title: POS/KDS Devices
description: The POS/KDS Devices tab in TRAY HQ is where your list of device profiles exist.
---

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March 28, 2024

# POS/KDS Devices

The POS/KDS Devices tab in TRAY HQ is where your list of device profiles exist. 

 

In order to log a device into the TRAY or KDS app, there must be an existing device profile in the site you are attempting to log into. You can see existing profiles, and add a new device profile on HQ in the **Hardware** tab under the **POS/KDS Devices** tab. Whether you are adding a POS, KDS, Handheld Device, Kiosk, or any other type of device this is where the profile will live.

 

**Permission Requirements: View Devices, Add Devices, Edit Devices, Delete Devices**

 

**Hardware**

![Screenshot 2023-11-27 at 6.04.27 PM.png](https://trayhelpdesk.zendesk.com/hc/article_attachments/21314399898260)

The device list is sorted in the order by which the devices are created. From left to right you will see:

- **Status** - Online/Offline
- **Name** - Device Name
- **Observer** - Legacy Field
- **Type** - Device Type
- **Services** - Legacy
- **Printers** - Assigned Printers
- **Category** - Assigned Categories
- **Visible** - Visible/Invisible
- **Time Out** - Legacy
- **Created** - Date/Time the device was created
- **Last Login** - Date/Time of last login to the KDS app
- **Connected As** - Email which was used to sign the device in
- **Settings** - [Device Template](https://trayhelpdesk.zendesk.com/hc/en-us/articles/16358226067732) that this device is assigned to
- **Versions** - Last known version of the KDS/TRAY applications, respectively
- **Actions** - Edit/Delete (if permitted)

Once you hit "Edit" you will see the following window

![Screenshot 2023-11-27 at 5.58.53 PM.png](https://trayhelpdesk.zendesk.com/hc/article_attachments/21314226108436)

| **FIELD** | **DESCRIPTION** |
| --- | --- |
| **Name** | Name of the Device |
| **Type** | Select the type of the device. Currently the device type has no impact on the device functionality. - POS - Handheld - Kiosk - Kiosk - Waiver - KDS - Expo |
| **Service Type** | Legacy setting |
| **Printer Name** | Select the printers associated with this device. Multiple printers can be configured per device.  |
| **Category** | Use to track the quantity of the selected category on the KDS. This will track the number of products & modifiers in this category in the New and Accepted states across all orders |
| **Visible** | Select if this device will be visible (usable) |
| **Status** | This indicates if the device is online or offline. The system will automatically mark a device as online once logged in. After 24 hours of inactivity, or if the device is logged out of the KDS app, the device will show as offline |
| **Timeout** | Legacy setting |
| **Test Device** | Indicated if this device is for testing and will not report to 3rd party API calls |

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