--- title: Offline Dashboard description: The Offline Dashboard displays in the Functions tab on the POS when you have offline support enabled. --- [Skip to content](https://helpdesk.tray.sa/en/offline-dashboard#main-content) English Show submenu for translations ![TRAY logo - powered etc.. 4](https://helpdesk.tray.sa/hs-fs/hubfs/TRAY%20logo%20-%20powered%20etc..%204.png?width=92&height=48&name=TRAY%20logo%20-%20powered%20etc..%204.png) Open main navigation Close main navigation - English Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Help Desk](https://helpdesk.tray.sa/en?hsLang=en) 2. [Offline Mode Functionality](https://helpdesk.tray.sa/en/offline-mode-functionality?hsLang=en) 3. [Offline Mode](https://helpdesk.tray.sa/en/offline-mode-functionality?hsLang=en#offline-mode) March 28, 2024 # Offline Dashboard The **Offline Dashboard **displays in the **Functions** tab on the POS when you have offline support enabled. The offline dashboard gives you information about POS activity while in offline mode.  Please note that it is not recommended to run in offline mode for extended periods of time. If your network is offline, please work with your IT person, or Internet Service Provider ASAP to restore your network. **Please note that offline mode will turn your entire system offline, it cannot be enabled for individual devices**   **If you have devices that are not going into offline mode with the rest of the system, this dashboard is useful for troubleshooting whether or not that device is being recognized by the other devices**   **DASHBOARD** From the POS, select the "**Functions**" tab in the top middle of the screen, then select the "**Dashboard**" button next to "**Offline** **Mode**"   ![Screen\_Shot\_2022-05-03\_at\_11.48.41\_AM.png](https://trayhelpdesk.zendesk.com/hc/article_attachments/6022618841620/Screen_Shot_2022-05-03_at_11.48.41_AM.png)   **Below is a photo of the offline dashboard, with a breakdown of the different fields**   **![Screen\_Shot\_2022-05-02\_at\_2.19.38\_PM.png](https://trayhelpdesk.zendesk.com/hc/article_attachments/6022351020948/Screen_Shot_2022-05-02_at_2.19.38_PM.png)**   | **FIELD** | **DESCRIPTION** | | --- | --- | | **TERMINALS** | Lists the device name, IP address, and port of any devices that are active in offline mode. If your device is on a different network, or subnet, it will not be visible by other devices in offline mode | | **TRANSACTIONS** | This section of the dashboard breaks down the different actions performed in offline mode | | **CACHED CHECKS COUNT** | The number of active open and closed checks in the system | | **NO SALE(NOT SYNCED)** | The number of No Sale functions performed while in offline mode that have not yet synced with the server | | **BANK DEPOSIT (NOT SYNCED)** | The number of Bank Deposits performed while in offline mode that have not yet synced with the server | | **TILL ENTRY (NOT SYNCED)** | The number of Till Entries performed while in offline mode that have not yet synced with the server | | **PERMISSION USES (NOT SYNCED)** | The number of POS Permissions that have been used while in offline mode that have not yet synced with the server | | **KDS ROUTING CHANGED (NOT SYNCED)** | If KDS Routing changes have taken place, this will indicate if that change has not synced with the server | | **STAFF ENTRIES (NOT SYNCED)** | The number of Staff Entries (clock in/out/breaks) that have been entered while in offline mode that have not yet synced with the server |   - [HQ - Sites](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#main-content) - [Menus](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#menus) - [Revenue Centers](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#revenue-centers) - [People](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#people) - [Payments](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#payments) - [Cash Management](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#cash-management) - [Discounts](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#discounts) - [Hardware](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#hardware) - [Offline Mode Functionality](https://helpdesk.tray.sa/en/offline-mode-functionality?hsLang=en#main-content) - [Offline Mode](https://helpdesk.tray.sa/en/offline-mode-functionality?hsLang=en#offline-mode) - [Getting started](https://helpdesk.tray.sa/en/getting-started?hsLang=en#main-content) - [Start Guides](https://helpdesk.tray.sa/en/getting-started?hsLang=en#start-guides) - [POS](https://helpdesk.tray.sa/en/pos?hsLang=en#main-content) - [TRAY POS](https://helpdesk.tray.sa/en/pos?hsLang=en#tray-pos) - [Reports](https://helpdesk.tray.sa/en/reports?hsLang=en#main-content) - [Sales Reports](https://helpdesk.tray.sa/en/reports?hsLang=en#sales-reports) - [Orders Reports](https://helpdesk.tray.sa/en/reports?hsLang=en#orders-reports) - [Labor Reports](https://helpdesk.tray.sa/en/reports?hsLang=en#labor-reports) - [Cash Reports](https://helpdesk.tray.sa/en/reports?hsLang=en#cash-reports) - [API Documentation](https://helpdesk.tray.sa/en/api-documentation?hsLang=en#main-content) - [5.10 API Documentation](https://helpdesk.tray.sa/en/api-documentation?hsLang=en#5-10-api-documentation) - [Release Notes](https://helpdesk.tray.sa/en/release-notes?hsLang=en#main-content) - [Release Notes](https://helpdesk.tray.sa/en/release-notes?hsLang=en#release-notes) [![TRAY logo - powered etc.. 4-2](https://helpdesk.tray.sa/hs-fs/hubfs/TRAY%20logo%20-%20powered%20etc..%204-2.png?width=92&height=48&name=TRAY%20logo%20-%20powered%20etc..%204-2.png "TRAY logo - powered etc.. 4-2")](https://tray.sa) Riyadh - Al-Sulaimania District, Eng. 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