---
title: Gift Card Report
description: The Gift Card report is a Sales report that summarizes each POS interaction involving Gift Cards.
---

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April 16, 2025

# Gift Card Report

The **Gift** **Card** report is a **Sales** report that summarizes each POS interaction involving Gift Cards. In the same way that the Payments report shows the itemized tender records, this report specifies each time an action involving a gift card is performed  

 

This report can be exported to CSV, Excel and PDF

 

**HQ Reports**

On TRAY HQ, select the REPORTS tab across the top menu. From there select the **Reporting** **Category** **Selector** and from the **Sales** reports select the **Gift** **Card** report

![Screen\_Shot\_2022-04-14\_at\_11.52.58\_AM.png](https://trayhelpdesk.zendesk.com/hc/article_attachments/5579480070932/Screen_Shot_2022-04-14_at_11.52.58_AM.png)

 

**Gift Card report filters**

| **FIELD** | **DESCRIPTION** |
| --- | --- |
| **PERIOD** | Specify the time period you want to report on |
| **SITES** | Filter the report by site or group |
| **STAFF** | Filter the report by a specific staff member \- If multiple sites are selected, each value will be prefaced by the site name |
| **TENDER TYPES** | Filter the report by gift card brand |
| **SEARCH** | Filter the report by last 4 of the gift card |
| **TRANSACTION TYPE** | Filter the report by the gift card function that has taken place - Cash out - A gift card was redeemed to cash - Charge - A gift card was accepted as payment - Issue - A gift card was activated  - Refund - A gift card payment was refunded - Reload - An active gift card was reloaded with additional funds - Void - A gift card payment was voided - Wipe - A gift card was cleared of its value |

 

![Screen\_Shot\_2022-04-14\_at\_11.53.49\_AM.png](https://trayhelpdesk.zendesk.com/hc/article_attachments/5579923228436/Screen_Shot_2022-04-14_at_11.53.49_AM.png)

**Gift Card report fields**

| **FIELD** | **DESCRIPTION** |
| --- | --- |
| **DATE/TIME** | The timestamp of the event |
| **SITE** | The site associated with the event |
| **TENDER TYPE** | The type of gift card |
| **TRANSACTION TYPE** | The type of action performed on the gift card |
| **TAB ID/TERMINAL NAME** | The check ID and device name at which the event occurred |
| **CARD NUMBER** | The last 4 of the gift card. (Note that to find the credit/debit card USED to load/reload a card, you will need to search the payments report for the matching Check ID) |
| **VALUE** | The event amount. (Note that loads, reloads, and charges on a card will be listed as positive values, but refunds will be listed as negative values) |
| **CARD BALANCE** | The remaining balance of the gift card |

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