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Gift Card Report

The Gift Card report is a Sales report that summarizes each POS interaction involving Gift Cards. In the same way that the Payments report shows the itemized tender records, this report specifies each time an action involving a gift card is performed  

 

This report can be exported to CSV, Excel and PDF

 

HQ Reports

On TRAY HQ, select the REPORTS tab across the top menu. From there select the Reporting Category Selector and from the Sales reports select the Gift Card report

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Gift Card report filters

FIELD DESCRIPTION
PERIOD Specify the time period you want to report on
SITES Filter the report by site or group
STAFF

Filter the report by a specific staff member

- If multiple sites are selected, each value will be prefaced by the site name

TENDER TYPES Filter the report by gift card brand
SEARCH Filter the report by last 4 of the gift card
TRANSACTION TYPE

Filter the report by the gift card function that has taken place

  • Cash out - A gift card was redeemed to cash
  • Charge - A gift card was accepted as payment
  • Issue - A gift card was activated 
  • Refund - A gift card payment was refunded
  • Reload - An active gift card was reloaded with additional funds
  • Void - A gift card payment was voided
  • Wipe - A gift card was cleared of its value

 

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Gift Card report fields

FIELD DESCRIPTION
DATE/TIME The timestamp of the event
SITE The site associated with the event
TENDER TYPE The type of gift card
TRANSACTION TYPE The type of action performed on the gift card
TAB ID/TERMINAL NAME The check ID and device name at which the event occurred
CARD NUMBER The last 4 of the gift card. (Note that to find the credit/debit card USED to load/reload a card, you will need to search the payments report for the matching Check ID)
VALUE The event amount. (Note that loads, reloads, and charges on a card will be listed as positive values, but refunds will be listed as negative values)
CARD BALANCE The remaining balance of the gift card