--- title: Activate or Deactivate Routing Rules (POS) description: Routing Rules consist of configurable mappings that determine how orders are routed within a restaurant. The mappings determine which kitchen station will receive certain types of dishes or orders based on the revenue center, or category of the items. Several routing rules can be created to facilitate different operational needs, such as operating multiple sides of a kitchen, or changing where/when certain type of orders may be routed. --- [Skip to content](https://helpdesk.tray.sa/en/activate-or-deactivate-routing-rules-pos#main-content) - [English](https://helpdesk.tray.sa/en/activate-or-deactivate-routing-rules-pos) - [العربية](https://helpdesk.tray.sa/ar/قواعد-التوجيه) English Show submenu for translations ![TRAY logo - powered etc.. 4](https://helpdesk.tray.sa/hs-fs/hubfs/TRAY%20logo%20-%20powered%20etc..%204.png?width=92&height=48&name=TRAY%20logo%20-%20powered%20etc..%204.png) Open main navigation Close main navigation - - [English](https://helpdesk.tray.sa/en/activate-or-deactivate-routing-rules-pos) - [العربية](https://helpdesk.tray.sa/ar/قواعد-التوجيه) English Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Help Desk](https://helpdesk.tray.sa/en?hsLang=en) 2. [POS](https://helpdesk.tray.sa/en/pos?hsLang=en) 3. [TRAY POS](https://helpdesk.tray.sa/en/pos?hsLang=en#tray-pos) April 16, 2025 # Activate or Deactivate Routing Rules (POS) Routing Rules consist of configurable mappings that determine how orders are routed within a restaurant. The mappings determine which kitchen station will receive certain types of dishes or orders based on the revenue center, or category of the items. Several routing rules can be created to facilitate different operational needs, such as operating multiple sides of a kitchen, or changing where/when certain type of orders may be routed. Changing the Routing Rules from the POS allows you to control which rules are active. This can affect which side of the kitchen your orders are displaying in, for sites using a Kitchen Display System (KDS), or Order Printers. In order to be able to change Routing Rules the Routing Rules must first be configured in Tray HQ and published to the devices.   **Permissions Required: ChangeRoutings**   **Changing Routing Rules** *(Note: Where prompted, a manager authorization may be needed to approve one or more* steps)   After signing into the POS, select **Functions** at the top of the screen ![Screenshot\_1.jpeg](https://trayhelpdesk.zendesk.com/hc/article_attachments/22090124842772)   Along the "Routing" row, select **KDS ROUTING** ![Screenshot\_2.jpeg](https://trayhelpdesk.zendesk.com/hc/article_attachments/22090117364884)   Select the dropdown below "SELECT KDS ROUTING" ![Screenshot\_3.jpeg](https://trayhelpdesk.zendesk.com/hc/article_attachments/22081087414676)   Select which Routing Rules you would like active and confirm routing. Note: Multiple routing rules can be active at the same time, the check mark indicates which routing rules will be active. ![Screenshot\_4.jpeg](https://trayhelpdesk.zendesk.com/hc/article_attachments/22081107224468)   Routing Rule changes from the POS are logged in TRAY HQ in the "POS Activity" Report under the code **ChangeRoutings**. - [HQ - Sites](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#main-content) - [Menus](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#menus) - [Revenue Centers](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#revenue-centers) - [People](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#people) - [Payments](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#payments) - [Cash Management](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#cash-management) - [Discounts](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#discounts) - [Hardware](https://helpdesk.tray.sa/en/hq-sites?hsLang=en#hardware) - [Offline Mode Functionality](https://helpdesk.tray.sa/en/offline-mode-functionality?hsLang=en#main-content) - [Offline Mode](https://helpdesk.tray.sa/en/offline-mode-functionality?hsLang=en#offline-mode) - [Getting started](https://helpdesk.tray.sa/en/getting-started?hsLang=en#main-content) - [Start Guides](https://helpdesk.tray.sa/en/getting-started?hsLang=en#start-guides) - [POS](https://helpdesk.tray.sa/en/pos?hsLang=en#main-content) - [TRAY POS](https://helpdesk.tray.sa/en/pos?hsLang=en#tray-pos) - [Reports](https://helpdesk.tray.sa/en/reports?hsLang=en#main-content) - [Sales Reports](https://helpdesk.tray.sa/en/reports?hsLang=en#sales-reports) - [Orders Reports](https://helpdesk.tray.sa/en/reports?hsLang=en#orders-reports) - [Labor Reports](https://helpdesk.tray.sa/en/reports?hsLang=en#labor-reports) - [Cash Reports](https://helpdesk.tray.sa/en/reports?hsLang=en#cash-reports) - [API Documentation](https://helpdesk.tray.sa/en/api-documentation?hsLang=en#main-content) - [5.10 API Documentation](https://helpdesk.tray.sa/en/api-documentation?hsLang=en#5-10-api-documentation) - [Release Notes](https://helpdesk.tray.sa/en/release-notes?hsLang=en#main-content) - [Release Notes](https://helpdesk.tray.sa/en/release-notes?hsLang=en#release-notes) [![TRAY logo - powered etc.. 4-2](https://helpdesk.tray.sa/hs-fs/hubfs/TRAY%20logo%20-%20powered%20etc..%204-2.png?width=92&height=48&name=TRAY%20logo%20-%20powered%20etc..%204-2.png "TRAY logo - powered etc.. 4-2")](https://tray.sa) Riyadh - Al-Sulaimania District, Eng. 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